We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
As core member the Customer team, this Software Engineer will establish, own, and lead an & team as the Product Owner, Salesforce Service Cloud in order to continuously improve the capabilities our Customer Service teams. With thousands Customer service advocates, small improvements can have a large impact, and large changes can be enormous. This role should be as passionate about business value delivery as they are about Salesforce.com features and technologies. In this role you’d be expected to work closely with our business customers, business analysts and teams to build the best possible solutions for our service ecosystem users.
Systems Development Engineering:
Testing / Deliverable Quality:
Highly desired experience:
Detailed knowledge Configuration Management Systems and processes
Demonstrated work as Master to identify and resolve impediment
Southwest Airlines is an Equal Opportunity Employer.