- High School Diploma, GED or equivalent education required.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, or equivalent formal training preferred.
Ability to analyze and resolve problems of moderate to high complexity, requiring strong knowledge of hardware components, systems, software, and networking technologies.
Ability to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas.
Strong partnering, negotiation, and communication skills in working with Business Customers and Technology support.
Strong knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience.
Strong knowledge of applicable data privacy practices and laws.
Able to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work.
Able to develop, present, and effectively communicate ideas and strategies in both technical and user-friendly language to a variety of audiences.
Additional job skills include, but are not limited to: strong project management skills; strong written, oral and interpersonal communications skills; and strong analytical/creative problem-solving skills.
Ability to work effectively in a fast-paced, team-based, Customer service oriented environment with a high regard for hospitality.
Must be able to comply with Company attendance standards as described in established guidelines.
- Limited travel with potential for increased/decreased travel based upon Department needs.
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Southwest Airlines is an Equal Opportunity Employer.