Southwest Airlines Co.

SCM COE Business Consultant

Post Begin Date 2 weeks ago(2/9/2018 1:32 PM)
Requisition ID
Airport Code
Employment Type
Regular Full-Time
58-Supply Chain Management


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


Works with Leaders to know and understand the full spectrum of the Supply Chain Management (SCM) Center of Excellence (COE) goals and initiatives; strategically aligns resources and orchestrates methods to execute and implement project deliverables balancing Stakeholder’s needs and desired results to successfully complete projects



  • Maintains continuous awareness of Companywide initiatives impacting the operations of Supply Chain Management and related systems
  • Communicates and promotes SCM goals and initiatives through extensive relationship development including the Executive Leadership level
  • Maintains detailed knowledge of all enterprise systems and applications with integrations or dependencies on both existing and planned SCM systems, policies, and procedures
  • Independently leads SCM initiatives and projects with enterprise scope and impact

Functional Competencies:

Project Management

  • Researches and provides best practice recommendations for ways to achieve project outcomes
  • Develops accurate, timely and comprehensive project reports to facilitate management decision making
  • Responsible for project accountability for the core Team and Project Managers
  • Project Leadership
  • Identifies projects and sets priorities based on business need
  • Facilitates continuous improvement process projects for the implementation of specified new SCM standards for the Company
  • Works as SCM COE subject matter expert to the Enterprise and presents information and/or findings to Senior Leadership on project outcomes and recommendations

Relationship Management

  • Knows the Team’s skillsets to determine the appropriate projects and tasks that are best suited for them
  • Maintains up-to-date awareness and knowledge of upcoming changes in priority from the business
  • Demonstrates organizational savvy being sensitive to how People in various organizations function  

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employee’s Leaders.



  • High School Diploma, GED or equivalent education required.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


  • Bachelor Degree or equivalent required
  • MBA or equivalent graduate degree preferred 


  • 8+ years procurement, strategic sourcing, and/or enterprise systems administration required
  • 8+ years leading large scale enterprise projects required
  • 3+years of ERP (SAP)system support or administration experience preferred
  • Intermediate to expert level command of MS Office applications including Outlook, Word, and Excel
  • Familiarity with following systems and applications, or equivalent, preferred:
  • SAP Ariba
  • Adobe Sign e-Signature platform
  • Aero Exchange
  • Quick Base


  • Six Sigma Green belt, or greater, preferred


  • Ability to perform work duties from desk/office work area for extended periods of time. 


Professional Competencies:

Balances Stakeholders

  • Takes personal ownership of recommendations, judgments, actions, and decisions related to advising stakeholders across SCM and the Enterprise
  • Keeps a variety of Leaders up to date on project status in the manner they are accustomed to
  • Understands and meets internal/external Stakeholder requirements, expectations, and needs

Communicates Effectively

  • Presents findings, feedback, and best practices to stakeholders across SCM and the Enterprise
  • Presents compelling arguments to support decisions, with data to back up proposed solutions
  • Challenges others’ assumptions and goals in a constructive manner; works toward mutually agreed upon outcomes

Manages Complexity

  • Evaluates pros/cons and risks/benefits of solution options prior to communicating and meeting with Stakeholders and Leaders
  • Acquires data from multiple and diverse sources when advising project Teams and Stakeholders
  • Uncovers root causes to difficult problems; presents comprehensive solutions considering all positively or negatively impacted

Must be able to comply with Company attendance standards as described in established guidelines.



  • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information.
  • Travel: Less than 10%

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.


Southwest Airlines is an Equal Opportunity Employer

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