Southwest Airlines Co.

ASAP Analyst

6 days ago(1/11/2018 9:00 AM)
Requisition ID
Employment Type
Regular Full-Time
01-Flight Ops


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



  • Review Safety-sensitive ASAP reports on a daily basis.
  • Review previously submitted reports for comparison to identify systemic issues.
  • Review internal databases (e.g. SOPI, other ASAP programs) for common reporting of events.
  • Review data from external databases (e.g. ATSAP, NASA, and DNAA) for common reporting of events.
  • Write a weekly Departmental summary of ASAP events disscussed by the Event Review Team (ERT).
  • Assist in event categorization in accordance with Threat and Error management concepts.
  • Assist in risk assessment of events to identify risk to the operation.
  • Provide documentation data from Company-supplied and outside sources to assist ASAP Manager in research of each event report.
  • Transcribe Air Traffic Control (ATC) tapes.
  • Assist in development and tracking of recommendations made by the ERT.
  • Assist in coordination of recommendations made by the ERT with applicable departments within Southwest Airlines.
  • Assist in coordination of research with outside agencies, e.g. ATC, FAA.
  • Assist in preparation of presentation for Flight Operations Senior Leadership.
  • Attend weekly ERT meetings.
  • Must be able to meet any physical ability requirements listed on this description.
  • May perform other job duties as directed by Employee’s Leaders.




  • High School Diploma, GED or equivalent education required. 
  • Must be at least 18 years of age. 
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 


  • Bachelor's Degree required in one of the following areas Human Factors, Safety, Aeronautics, or equivalent. 


  • Data analysis experience preferred.
  • Experience in Human Factors or Safety desired. 


  • Pilot or Dispatcher License preferred.


  • Must be a detail oriented individual.
  • Extensive database and analysis tool skills required.
  • Technical writing and communication skills required.
  • Must have strong research skills.
  • Must be organized and articulate.
  • Must have a sound understanding of commercial airline operations.
  • Must understand current Flight Operations organizations, operations, philosophies, and procedures.
  • Well versed in Human Factors and CRM concepts with strong interpersonal skills. 
  • Must be able to comply with Company attendance standards as described in established guidelines. 



  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information. 
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.


Southwest Airlines is an Equal Opportunity Employer of women, minorities, qualified disabled, and covered veterans. Qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, veteran status, sexual orientation, gender identity, or other legally protected status.

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