We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
The Operational Strategy & Performance Department is tasked with the responsibility of monitoring, reporting, forecasting and analyzing operational performance of Southwest Airlines and providing clear understanding of Reliability, Productivity, Hospitality and Cost. Additionally, this Department provides strategic vision and project support for initiatives that directly impact the operational performance of the Company.
The Operations Insight Team manages the facilitation of the workflow of the company’s Flight Operations & Dispatch Irregularity Reporting systems as well as the company’s Safety Reporting System. It’s done by aggregating data from the frontline reports and feedback and conducting analysis relative to systems and business processes to create quality technical solutions for dissemination to various levels of Leadership. The team also works as project managers for cross-functional operational projects and programs.
DUTIES & RESPONSIBILITIES:
High School Diploma, GED or equivalent education required.
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Major/Minor in Business, Engineering, Finance, or a Business related degree
Coursework Preferred: Computer Science Fundamentals, Programing languages, and related technical studies
Minimum Junior level
Masters Degree preferred
To be eligible must be currently enrolled as a full time student (minimum 12 credit hours)
Maintained 2.75 or above cumulative GPA
PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION (IF REQUESTED):
“Why Southwest Airlines” essay (Length determined by author)
Letters of Recommendation
Full-time - 40 hours per week
$15.00 hourly + flight privileges
This position is located in Dallas, Texas at the Southwest Airlines Headquarters building.
All Students must apply online at www.southwest.com/careers
Southwest Airlines is an Equal Opportunity Employer.